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Communications - Adapting To Different Styles


How many times has someone gotten upset with you because they misunderstood your intentions? How many times have people misread your tone, your mood, or your approach? Was there a small change that you could have made that would have prevented all the confusion? Too often, that insight comes a little too late. This course is designed to help participants grasp that insight before misunderstandings occur, not after. The DiSC model helps them understand some of the most important aspects of human perception and interaction. Participants learn to see the characteristics of each DiSC style and understand their unique preferences. But most important, they recognize how behaviour is likely to be misread and learn how to adjust their communication to meet the needs and styles of those around them.

This program is designed to help participants:
  • Understand themselves and others through the DiSC model
  • Appreciate the communication preferences of different people
  • Recognize when their behaviours are inappropriate or likely to be misunderstood
  • Build strategies to adapt their behaviours for more effective communication

    MODULE NUMBER MODULE TITLE ESTIMATED TIME
    INSIGHT MODULE 1 Multipurpose Set-Up 25 Minutes
    INSIGHT MODULE 3 (Optional) Theory of DiSC Personal Profile 20-30 Minutes
    INSIGHT MODULE 4 Discover Four Styles of Behaviour and Explore the General Preferences of Your Style 75-90 Minutes
    BREAK 15 Minutes
    INSIGHT MODULE 9 Learn How to Adapt Your Communication to Different Styles 60 Minutes
    INSIGHT MODULE 2 Multipurpose Close 20 Minutes
    TOTAL*: 3.25-3.5 HOURS


    Each employee will receive a participant's binder, which will include discussion questions and activities, as well as a self-study workbook to be used as a reference tool in the future. Through our team approach to learning, the customization we provide for you, individual exercises and small group activities, we provide a fun, motivating approach for your employees.

    This program is presented in a half-day format. Back

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